Privacy

Pufferish Privacy Overview

Last updated June 24, 2026.

Information we process

Pufferish stores account, workspace, site, bot, conversation, usage, billing, and audit information needed to operate the hosted chatbot service.

Widget data

The WordPress widget can send visitor messages, page URL, referrer, and a visitor key so conversations and limits work correctly.

Billing data

Billing information is handled by Stripe. Pufferish stores Stripe customer and subscription identifiers, not card numbers.

Security

Site tokens, widget keys, and secret values should be treated carefully. Admin screens mask keys and avoid rendering secret token values.

Legal review

This starter privacy page should be reviewed by counsel before public commercial launch.